Glossary

Unsure about certain technical terms? You can find all definitions in our helpful A-Z glossary!


TopicDescriptionProducts involved

1080p

1080p also known as full HDTV is a set of high-definition video modes made up of 1080 lines of information compared to the 540 lines used in most standard TV signals.Maxwell 10

3rd-party device

A device made by a manufacturer other than Gigaset pro. For example, a Sony Bluetooth headset.

720p

A video standard offering higher resolution of image quality made up of 720 lines compared to 540 lines used in most standard TV signals.Maxwell 10

Analog/ Analogue

A representation of a state that is thought of as a series of sine waves compared to digital which is a binary 1 or 0.DX800A, Hybird 120GE, T440, T640

Android

An operating system developed by Google for devices including smartphones and tablets.Maxwell 10

Antenna

A device used to transmit or receive signals for example while transmitting or watching radio or television programmes.DX800A, N510, N720

Asterisk

A software application for delivering voice over IP telephony services.T440, T640

Auto-provisioning

A method of automatically setting up a device for use with a particular service with complicated manual processes.Hybird 120GE, T440, T640, N510, N720

Base station

In the context of telephony, a fixed appliance with connectivity to the network operator that allows wireless connectivity to another mobile device, for example, a telephone handset.DX800A, N510, N720

BLF

A Busy Lamp Field (BLF) is a set of keys on the device or computer screen to identify if a user is available for a conversation, busy on the phone or simply does not want to be disturbed (DND). Direct dialling from this key is standard.Maxwell 3, Maxwell 10, UC Suite

Bluetooth

A wireless standard for transferring data including audio and video between local devices.DX800A, S650H, SL750H, Maxwell 10

CAT-iq

Cordless Advanced Technology-internet and quality (CAT-iq) is a technology initiative from the Digital Enhanced Cordless Telecommunications (DECT) Forum to improve audio quality within cordless phones to reach HD audio for example.N510, N720, R650H, S650H, SL750H, Repeater

Certifications

A process where a product is tested to ensure it works to an agreed standard or with another complementary product or service.Hybird 120GE, T440, T640, N510, N720, Maxwell Basic, Maxwell 3, Maxwell 10

Cloud

Products and services that reside in a distant data centre that are accessed via the internet.N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10

Cloud Telephony

Cloud Telephony is a telephone service that is offered by a provider to a customer. Also known as Hosted TelephonyN510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10

Communication Server

A hardware appliance with software that delivers a range of communication services that could include voice telephony, video calling and instant messaging. Hybird 120GE, T440, T640

Connectivity

The ability to connect people, devices and data over a distance using a common communication technology. DX800A, Hybird 120GE, T440, T640, N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10

Cordless

In the context of telephony, cordless is a portable telephone that uses a local radio network to make and receive calls via a fixed telephony service. DX800A, N510, N720, R650H, S650H, SL750H, Maxwell 10, Repeater

CRM

Customer Relationship Management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth.Hybrid 120GE, T440, T640, UC SUite

CTI

Computer Telephony Integration (CTI) is the general application to integrate all communication equipment to one single solution. At Gigaset pro part of the UC SuiteDX800A, Hybird 120GE, T440, T640, UC Suite

DECT

Digital Enhanced Cordless Telecommunications (DECT) is a standard primarily used for creating cordless telephone systems.DX800A, N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10, Repeater

DECT GAP

Digital Enhanced Cordless Telecommunications (DECT) Generic Access Profile (GAP) is a standard that allows cordless phones from different manufacturers to work together.DX800A, N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10, Repeater

DECT Manager

Digital Enhanced Cordless Telecommunications (DECT) manager is an appliance that allows a number of DECT base stations to work together to seamless transfer calls between different roaming areas.N720

DECT Repeater

Digital Enhanced Cordless Telecommunications (DECT) repeater boost the coverage area of a DECT radio network to allow for greater signal coverage.Repeater

Desktop

In telephony terms, a desktop is a traditional phone with a separate handset that would reside on a typical office desk.DX800A, Maxwell Basic, Maxwell 3, Maxwell 10

Disa

Direct inward system access (DISA) allows external users outside of a site to use the PBX service as if they were local with access to features such as dialling local user and make out-group call.Hybird 120GE, T440, T640

EHS

Electronic Hook Switch (EHS) is a device which electronically connects a wireless headset and phone. An EHS passes predefined signalling. Either Bluetooth headset or DECT headset can be used.Maxwell 3, Maxwell 10

Ethernet

Ethernet is the most widely installed local area network (LAN) technology describing how networked devices can format data for transmission to other network devices.DX800A, Hybird 120GE, T440, T640, N510, N720

FXO

Foreign eXchange Office (FXO) is a common interface used in older analog telephony environments. FXO connects to the Network Operator.DX800A, Hybird 120GE, T440, T640

FXS

Foreign eXchange Subscriber (FXS) is a common interface used in older analog telephony environments. FXS connects to the internal analoge devices as FAX.DX800A, Hybird 120GE, T440, T640

Gigabit

In data communications, a gigabit is one billion bits and is commonly used for measuring the amount of data that is transferred in a second between two telecommunication points.Hybird 120GE, T440, T640

Handover

Handover is used with Multicell Technology. It ensures that the conversation continues when you are on the move in or around a building while switching between satellites. Handset in operation. N720, R650H, S650H, SL750H

Handset

A physical, handheld apparatus with speaker and microphone used for telephone conversations. Eg. DECT handsetDX800A, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10

HD Audio

High Definition Audio is a generic description of an improved quality of audio derived by encoding more information into an audio signal and accurately presenting that information during playback through the speakers.Hybird 120GE, T440, T640, N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10, Repeater

HD Voice

High Definition Voice is a generic description of an improved quality of audio optimised for the characteristics of human voice. Hybird 120GE, T440, T640, N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10, Repeater

HDMI

High-Definition Multimedia Interface (HDMI) is an audio/video interface for transferring video data and audio data to a compatible computer monitor, video projector, digital television and similar devices.Maxwell 10

Hosted

A service that is managed and delivered from a remote location. For example, hosted telephony is a telephone service that is offered by a provider to a customer. Also known as Cloud TelephonyN510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10

Interop

A shortening of interoperability which is the ability for two or more devices or service to work together to deliver a better final result.Hybird 120GE, T440, T640, N510, N720, Maxwell Basic, Maxwell 3, Maxwell 10

IP

Internet Protocol (IP) is the method or protocol by which data is sent from one computer to another on the Internet. DX800A, Hybird 120GE, T440, T640, N510, N720, Maxwell Basic, Maxwell 3, Maxwell 10

IP DECT

Internet Protocol Digital Enhanced Cordless Telecommunications is a generic name for a traditional cordless phone that can make and receive calls using internet protocol methods. DX800A, N510, N720

IP PBX

Internet Protocol Private Branch eXchange is a telephone system that switches calls between VoIP (voice over Internet Protocol or IP) users on local lines while allowing all users to share a certain number of external phone lines.Hybird 120GE, T440, T640

ISDN

Integrated Services Digital Network (ISDN) is a first generation telecommunication technology that enables the transmission of digital data over standard phone lines. ISDN has largely been replaced by broadband technologies.DX800A, Hybird 120GE, T440, T640

ISDN2

Integrated Services Digital Network 2 (ISDN2) is a first generation telecommunication technology that enables the transmission of digital data over standard phone lines. ISDN has largely been replaced by broadband technologies. The last number represents the maximum number of 64k channels the installation can have. ISDN2 allowed two simultaneous calls. DX800A, Hybird 120GE, T440, T640

ISDN30

Integrated Services Digital Network 30 (ISDN30) is a first generation telecommunication technology that enables the transmission of digital data over standard phone lines. ISDN has largely been replaced by broadband technologies. The last number represents the maximum number of 64k channels the installation can have. ISDN30 allowed thirty simultaneous calls.DX800A, Hybird 120GE, T440, T640

IVR

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers either through pressing handset buttons or via voice recognition, gathers information or routes calls to the appropriate recipient or performs a task such as bill payment.Hybird 120GE, T440, T640

LAN

Local Area Network (LAN) is a group of computers and electronic devices connected and sharing data over a relatively short distance.DX800A, Hybird 120GE, T440, T640, N510, N720

LDAP

Lightweight Directory Access Protocol LDAP) is a method of enabling anyone to locate organizations, individuals, and other resources such as files and devices in a network, whether on the public Internet or private network.Hybird 120GE, T440, T640

Linux

Linux is a popular, low cost operating system for computers and other electronic devices.Maxwell Basic, Maxwell 3

microUSB

microUSB is a small connector enabling a cable to link multiple devices together for the transfer of data and power. The smaller version of USB.Maxwell 10, S650H, SL750

miniHDMI

miniHDMI is a connector enabling a cable to transfer audio and video between devices. The smaller version of HDMI.Maxwell 10

Multicell

In telephony, Multicell is the ability to group together transmitter cells to create a local DECT cordless telephony network needed to make and receive calls. This includes Roaming and Handover. Singlecell covers a small network.N720

Multi-Touch

Multi-touch is a method of input on a touchscreen that allows two or more fingers to be used on the screen at one time. Apple's iPhone is famous for introducing the technology that allows pinching and stretching gestures on the screen to control zooming.Maxwell 10

On-premise

Equipment that has been purchased and sited at a specific location. Telephone Servers/Systems (eg. IP PBX), handsets, desks or coffee machines are all examples of on-premise items.DX800A, Hybird 120GE, T440, T640, N510, N720, R650H, S650H, SL750H

PAN

Personal Area Network (PAN) is a group of personal, close-by electronic devices for example mobiles and headsets connected and sharing data and/or audio over a very short distance.R650H, S650H, SL750H, Maxwell 10

PoE

Power-over-Ethernet (PoE) is a method of sending power to a device using the Ethernet data cable used for connectivity. With PoE, devices don't need a separate power adapter or additional cables to receive power.Hybird 120GE, T440, T640, N510, N720, Maxwell Basic, Maxwell 3, Maxwell 10

Presence

The Presence screen allows users to check the busy status of their colleagues' extension. This feature greatly improves co-ordination and collaboration between users.Maxwell 10, UC Suite

PSTN

Public Switched Telephone Network (PSTN) refers to the international telephone system based on copper wires carrying analog voice calls. Also known as traditional analogue network.DX800A, Hybird 120GE, T440, T640

RJ9

RJ9 is a type of connector used within telephony equipment. Most commonly it is at the end of a telephone handset as it plugs into the telephone base station.DX800A, Maxwell Basic, Maxwell 3, Maxwell 10

Roaming

Roaming is used with Multicell Technology. It ensures that the handset has a connection to the best satellite with the optimal signal strength in your communication network when you are on the move in or around a building. Handset is in idle mode.N510, N720

Satellite

In the context of telecommunication, a satellite is an antenna operating in a group in and around a building connected to one DECT manager in a multicell environment, offering DECT handsets access to the phone network.N720IP

SD Card

Secure Digital (SD) card is a non-volatile memory card format often used in portable devices such as smartphones.Maxwell 10

Singlecell

In telephony, a singlecell is a local radio network for use by cordless DECT telephones that may span a single home or small office environment. Singlecell is a standalone, one base station only solution, with the possibility to widen the reach with Repeaters. Multicell covers larger networks.DX800A, N510, R650H, S650H, SL750H, Repeater

SIP

The Session Initiation Protocol (SIP) is a communications protocol for signalling and controlling multimedia communication sessions. SIP is commonly used in Internet telephony for voice and video calls, as well as instant messaging.DX800A, Hybird 120GE, T440, T640, N510, N720, Maxwell Basic, Maxwell 3, Maxwell 10

SIP-trunk(ing)

Session Initiation Protocol (SIP) trunking is the use of voice over IP (VoIP) to facilitate the connection of a private branch exchange (PBX) to the Internet.Hybird 120GE, T440, T640

SMA

Software Maintenance Agreement (SMA) is an agreement provided by a software developer to provide some stated level of software updating and in some cases technical support for a set amount of time.Hybird 120GE, T440, T640, UC Suite

Software

A set of instructions and data understood by a computer to perform a task.UC Suite, DX800A, R650H, S650H, SL750H

Switch

In computing and telephony, a switch is a device that routes data and/or voice calls from a source to a destination.Maxwell Basic, Maxwell 3, Maxwell 10

Telephone Server

A hardware appliance with software that delivers voice telephony.Hybird 120GE, T440, T640

TFT Display

Thin-film-transistor (TFT) is a variant of a liquid-crystal display (LCD) that improves image qualities such as brightness and contrast.Maxwell 3

UC Suite

Unified Communication (UC) Suite is the Gigaset pro solution of CTI to integrate all communication equipment (devices and CRM-applications) to one single solution, single or multisite. Hybird 120GE, T440, T640, N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10, UC Suite

USB

Universal Serial Bus (USB) is the most popular connection used to connect digital devices together such as computers to digital cameras, printers, scanners, and external hard drives.Hybird 120GE, T440, T640, Maxwell 10

vCard

A vCard is an electronic business (or personal) card and also the name of an industry specification for the kind of communication exchange that is done on business or personal cards.DX800A, Hybird 120GE, T440, T640, Maxwell Basic, Maxwell 3, Maxwell 10, R650H, S650H, SL750H, UC Suite

video conferencing

An individual or group telephone call that also includes video of each person alongside the audio conversation.Hybird 120GE, T440, T640, Maxwell 10

Video telephony

A device that sends video images of the user along with audio as part of a video conferencing use case.Hybird 120GE, T440, T640, Maxwell 10

Voicemail

A method of storing voice messages normally from a missed telephone call electronically for later retrieval by intended recipients.DX800A, Hybird 120GE, T440, T640, N510, N720, R650H, S650H, SL750H, Maxwell Basic, Maxwell 3, Maxwell 10, UC Suite

WAN

Wide Area Network is an ability to link up computers and other electronic devices to share data over a wider distance.

WiFi

Wireless Fidelity (WiFi) is a generic technology name for electronic devices connected to a wireless LAN (WLAN) network predominately using the 2.4 gigahertz and 5 gigahertz radio bands. Maxwell 10