Unified communication

Unified communication for every organisation

New communication technologies have unlocked a whole host of benefits for businesses. Today, telephone calls can be made and received anywhere on any device as part of a rich tapestry of different methods for keeping in contact with colleagues, customers and partners.

Increasingly businesses need to integrate critical applications with their communication requirements. From simple tasks such as quickly accessing customer records to helping to efficiently manage teams both in and out of the office

In the past, many of these computer telephony integration systems were only available to larger organisations due to the high cost and the complexity of task.

Benefits for UC Suite

Gigaset pro Unified Communication Suite

Gigaset pro UC Suite offers innovative and simple to use software that helps any organisation of any size benefit from the power of computer telephony integration and unified communication. UC Suite is provided in a per device model that allows organisations to pick the flexible solution that fits to their scale.

Designed to adhere to recognised standards such as TAPI and built on scalable architecture, UC suite implementations are delivered by our international network of certified partners who can help design, install and train your staff to allow you to quickly take control of your professional business communication platform.

Freedom to communicate

Our UC suite allows you to define how you make and receive calls with freedom to integrate desktop phones, DECT and Softphones in any way you want. Whether you want a single number that follows you around depending on which device you’re using or calls routed based on the current status of your calendar; UC suite offers flexibility to adapt to your needs.

Integrated applications

Through continuous development, UC Suite is certified as compatible with enterprise and small business applications from Microsoft, Sage, Salesforce, Oracle, SugarCRM, Lotus, Goldmine and numerous other leading software vendors. With integrated applications, you can automatically pull up customer records based on caller details as well as simple one-click dialling using any device.

Instant communication

Gigaset pro UC Suite allows you to offer a more rapid service to your customers and partners: UC Suite will support you and your colleagues to communicate more quickly by integrating Instant Messaging and Email with Presence so you know who’s available and how to reach them with just a single click.

Improved collaboration

No matter where you are, UC Suite allows you seamlessly access central functions such as Presence, Instant messaging, Availability settings and contact books for your staff based in head office and in remote branches.

Seamless compatibility

Designed to work across every Gigaset pro desktop and DECT phone in conjunction with our T440 and T640 phone systems. With UC suite, everything is end-to-end, from a single trusted supplier and designed to work together seamlessly.